"Discipline is hard – harder than trustworthiness and skill and perhaps even selflessness. We are by nature flawed and inconstant creatures. We can’t even keep from snacking in between meals. We are not built for discipline. We are built for novelty and excitement, not for careful attention to detail. Discipline is something we have to work at.”
The Checklist Manifesto, Atul Gawande page 183
In his book, The Checklist Manifesto, Gawande shows just how powerful well-designed and properly implemented checklists can be in reducing mistakes in fields such as medicine, aviation, construction, and finance. Gawande maintains we can all benefit from checklists, no matter what type of work we do. Many of us resist the mundane task of ticking a box or following a preset protocol. We see ourselves as intelligent, competent beings capable of relying on our own judgment, memory, or perceived thoroughness, especially when it comes to routine tasks. This overconfidence is precisely why some of the most grievous, deadly errors get committed in healthcare. Checklist boards offer a proven solution to help reduce errors and save lives.
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