Of all the leadership lessons I’ve learned in my career, one that has resonated strongly has been ensuring “line of sight” for every individual in an organization.
What do I mean by “line of sight”?
It’s the direct connection from each person’s job to the organization’s mission and strategy. I believe it’s the leader’s responsibility to enable every member of an organization to have a line of sight — to understand, appreciate, and act on the connections between their daily work and the organization’s mission and strategy.
I tend to think in threes, so here are a few key reasons why I think line of sight is so important:
Editor’s note: This post is the first in a series from IHI President and CEO Derek Feeley (@derekfeeleyIHI). Look for more of Derek’s posts on leadership, innovation, and improvement in health care in the “Line of Sight” series.